---
title: Syncro Integration Guide
description: A step-by-step guide connecting Syncro
---

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 PSA Integration Help Center

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1. [Barracuda PSA Integration KB](https://kb.mspcentric.io/barracuda?hsLang=en)
2. [Getting started](https://kb.mspcentric.io/barracuda/getting-started?hsLang=en)
3. [Connecting your PSA](https://kb.mspcentric.io/barracuda/getting-started?hsLang=en#connecting-your-psa)

# Syncro Integration Guide

## A step-by-step guide connecting Syncro

1. Upon initial registration of your new account, you will select Syncro and click **Next**. You will then be presented with a connection checklist. Please gather these items before progressing to the next page.  Let's head over to Syncro.
2. Login to Syncro.
3. Navigate to **More** \> **Admin** \> **Administration** \> **API** \> **API Tokens**.
4. Create a **New** **Token**.
5. Under **Custom Permissions,** give the App Integration a Name and leave Expiration blank.
6. Edit **API Permissions** and select the following permissions for Least Privileged Access:
   
     - Customers - List/Search
     - Customers - View Detail
     - Products - List/Search
     - Invoices - List/Search
     - Invoices - View Details
     - Invoices - Create
     - Invoices - Edit
     - Recurring Invoices - List
     - Recurring Invoices - New
     - Recurring Invoices - Edit

1. - Tickets - List/Search (Only required for Alerts)
     - Tickets - View Details (Only required for Alerts)
     - Tickets - Create (Only required for Alerts)
     - Tickets - Edit (Only required for Alerts)
     - Ticket Comments - New (Only required for Alerts)
2. Then select the **Create API Token** button at the bottom.
3. Copy your **API Key** and have your **Domain Prefix** (subdomain) ready for the next step.

**Note:** Your Domain Prefix (subdomain) can be accessed from **More** \> **Admin** \> **Account Profile** \> **Subdomain**.

Return to the App and input your API Key and Domain Prefix into the Setup Wizard, then select **Save and Test**. The wizard will run the initial sync, which may take a few minutes, before prompting you to continue to your dashboard.

Congratulations, you've successfully connected your PSA!

- [Getting started](https://kb.mspcentric.io/barracuda/getting-started?hsLang=en#main-content)

    - [Quick Start Guide](https://kb.mspcentric.io/barracuda/getting-started?hsLang=en#quick-start-guide)
    - [Connecting your PSA](https://kb.mspcentric.io/barracuda/getting-started?hsLang=en#connecting-your-psa)
- [Billing Reconciliation](https://kb.mspcentric.io/barracuda/billing-reconciliation?hsLang=en#main-content)

    - [Reconciling Service Usage to your PSA](https://kb.mspcentric.io/barracuda/billing-reconciliation?hsLang=en#reconciling-service-usage-to-your-psa)
    - [Settings and Features](https://kb.mspcentric.io/barracuda/billing-reconciliation?hsLang=en#settings-and-features)
    - [Auto-Reconcillation](https://kb.mspcentric.io/barracuda/billing-reconciliation?hsLang=en#auto-reconcillation)
- [FAQs and Resources](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#main-content)

    - [FAQs](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#faqs)
    - [PSA Service Bundle Contract Management](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#psa-service-bundle-contract-management)
    - [Troubleshooting](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#troubleshooting)
    - [Other Resources](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#other-resources)
- [Alerts](https://kb.mspcentric.io/barracuda/alerts?hsLang=en)

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