---
title: Syncro PSA Alerts Permission Setup
description: Follow our guide below to setup the necessary permissions to use the Alerts module with the Barracuda app
---

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1. [Barracuda PSA Integration KB](https://kb.mspcentric.io/barracuda?hsLang=en)
2. [Alerts](https://kb.mspcentric.io/barracuda/alerts?hsLang=en)

# Syncro PSA Alerts Permission Setup

## Follow our guide below to setup the necessary permissions to use the Alerts module with the Barracuda app

### Setup

Login to Syncro.

 

### Create Token

Navigate to **More** \> **Admin** \> Scroll all the way down and select **API Tokens** on the left and select **New Token**

Create a **New** **Token**

 ![1](https://kb.mspcentric.io/hs-fs/hubfs/1.png?width=670&height=163&name=1.png)

 

### Set Permissions

Under **Custom Permissions,** give the App Integration a Name and leave **Expiration** blank.

Edit **API Permissions** and select the following permissions.

1. Customers - List/Search
2. Customers - View Detail
3. Products - List/Search
4. Products - Edit
5. Invoices - List/Search
6. Invoices - View Details
7. Invoices - Create
8. Invoices - Edit
9. Recurring Invoices - List
10. Recurring Invoices - New
11. Recurring Invoices - Edit
12. Tickets - List/Search
13. Tickets - View Details
14. Tickets - Create
15. Tickets - Edit
16. Ticket Comments - New

 

Then select the **Create API Token** button at the bottom.

Ensure you save this token as it is your API token.

This is all you require to set up Syncro MSP for tickets and billing.

 

[Top](https://kb.mspcentric.io/barracuda/syncro-psa-alerts-permission-setup#top)

- [Getting started](https://kb.mspcentric.io/barracuda/getting-started?hsLang=en#main-content)

    - [Quick Start Guide](https://kb.mspcentric.io/barracuda/getting-started?hsLang=en#quick-start-guide)
    - [Connecting your PSA](https://kb.mspcentric.io/barracuda/getting-started?hsLang=en#connecting-your-psa)
- [Billing Reconciliation](https://kb.mspcentric.io/barracuda/billing-reconciliation?hsLang=en#main-content)

    - [Reconciling Service Usage to your PSA](https://kb.mspcentric.io/barracuda/billing-reconciliation?hsLang=en#reconciling-service-usage-to-your-psa)
    - [Settings and Features](https://kb.mspcentric.io/barracuda/billing-reconciliation?hsLang=en#settings-and-features)
    - [Auto-Reconcillation](https://kb.mspcentric.io/barracuda/billing-reconciliation?hsLang=en#auto-reconcillation)
- [FAQs and Resources](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#main-content)

    - [FAQs](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#faqs)
    - [PSA Service Bundle Contract Management](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#psa-service-bundle-contract-management)
    - [Troubleshooting](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#troubleshooting)
    - [Other Resources](https://kb.mspcentric.io/barracuda/faqs-and-resources?hsLang=en#other-resources)
- [Alerts](https://kb.mspcentric.io/barracuda/alerts?hsLang=en)

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