---
title: Multi-user Account Access
description: Find out more about adding secondary users to your account.
---

[Skip to content](https://kb.mspcentric.io/dnsfilter/multi-user-account-access#main-content)

English

Show submenu for translations

[Customer portal](https://support.mspcentric.io/tickets-view?hsLang=en)

![dnsfilter-white.png\]](https://kb.mspcentric.io/hs-fs/hubfs/dnsfilter-white.png?height=40&name=dnsfilter-white.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Customer portal](https://support.mspcentric.io/tickets-view)
- [DNSFilter KB](https://help.dnsfilter.com/)

[DNSFilter KB](https://help.dnsfilter.com/)

 PSA Integration Documentation

- There are no suggestions because the search field is empty.

1. [DNSFilter PSA Integration KB](https://kb.mspcentric.io/dnsfilter?hsLang=en)
2. [Billing Reconciliation](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en)
3. [Settings and Features](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#settings-and-features)

# Multi-user Account Access

## Find out more about adding secondary users to your account.

### Multi-user access

1. <https://support.meetgradient.com/additional-users#Multi-useraccess:>[Multi-user access](https://kb.mspcentric.io/dnsfilter/multi-user-account-access#multi)
2. [Adding secondary users](https://kb.mspcentric.io/dnsfilter/multi-user-account-access#secondaryusers)
3. [Removing secondary users](https://kb.mspcentric.io/dnsfilter/multi-user-account-access#removesecondary)

---

 

**Multi-user access:**

Multi-user enables you to add other members of your team to handle tasks. Additional users will have the same abilities and functions as the main account holder, with two exceptions.

One, they can not add or remove other users, and two, they can not update the account status or details. 

All actions these users take in the tool are also logged in the activity log for reference. 

---

**Adding secondary users:** 

1. To invite users to your account, reach out to your support team and request that the users be added along with the email address associated with their account.
2. Once they receive an invite, they can log in and use the tool the same as an original user.

---

**Removing secondary users:** 

1. Contact your support team, provide the email addresses of the users to be removed, and wait for confirmation.  Once removed, if they attempt to log in, they will receive an error.

- [Getting Started](https://kb.mspcentric.io/dnsfilter/getting-started?hsLang=en#main-content)

    - [Quick Start Guide](https://kb.mspcentric.io/dnsfilter/getting-started?hsLang=en#quick-start-guide)
    - [Connecting Your PSA](https://kb.mspcentric.io/dnsfilter/getting-started?hsLang=en#connecting-your-psa)
- [Billing Reconciliation](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#main-content)

    - [Reconciling Service Usage to your PSA](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#reconciling-service-usage-to-your-psa)
    - [Auto-Reconcillation](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#auto-reconcillation)
    - [Settings and Features](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#settings-and-features)
- [FAQs and Resources](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#main-content)

    - [FAQs](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#faqs)
    - [Troubleshooting](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#troubleshooting)
    - [Other Resources](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#other-resources)
    - [PSA Service Bundle Contract Management](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#psa-service-bundle-contract-management)

[![MSPCentric\_logo\_light-2](https://kb.mspcentric.io/hs-fs/hubfs/MSPCentric_logo_light-2.webp?width=155&height=30&name=MSPCentric_logo_light-2.webp "MSPCentric_logo_light-2")](https://www.mspcentric.io?hsLang=en)

<https://www.linkedin.com/company/mspcentric/>

Copyright © 2026, MSPCentric