---
title: Pulseway Specific Information
description: Unique behavior specific to Pulseway functionality.
---

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# Pulseway Specific Information

## Unique behavior specific to Pulseway functionality.

### Overview

This guide will outline the unique behavior that Pulseway will experience when using the Billing tool. 

### Billing Reconciliation

1. [Effective Date](https://kb.mspcentric.io/dnsfilter/pulseway-specific-information#EffectiveDate)
2. [Contract Cancelation](https://kb.mspcentric.io/dnsfilter/pulseway-specific-information#ContractCancelation)

---

#### Effective Date

When Approving quantity increases/decreases, these changes will apply the first of the following month. As a result, it is recommended that you perform your billing reconciliation on the last few days of the month and send your invoices out on the first.

When Adjusting quantity changes, you can select the date the quantity change applies as long as the Contract is configured to allow prorated transactions.

After a service card within the billing tool has been actioned, you can see these changes within the Pulseway Contract by viewing the Prorated Transactions section. 

![](https://kb.mspcentric.io/hubfs/Knowledge%20Base%20Import/image-png-Apr-24-2023-08-35-41-6825-PM.png)

[Top](https://kb.mspcentric.io/dnsfilter/pulseway-specific-information#top)

---

#### Contract Cancelation

If you cancel a contract in Pulseway that has already synced into the billing tool, this will cause the service cards that had previously synced will become stale.  It is recommended to push a full PSA sync then to ensure current data is displayed. 

[Top](https://kb.mspcentric.io/dnsfilter/pulseway-specific-information#top)

---

 

- [Getting Started](https://kb.mspcentric.io/dnsfilter/getting-started?hsLang=en#main-content)

    - [Quick Start Guide](https://kb.mspcentric.io/dnsfilter/getting-started?hsLang=en#quick-start-guide)
    - [Connecting Your PSA](https://kb.mspcentric.io/dnsfilter/getting-started?hsLang=en#connecting-your-psa)
- [Billing Reconciliation](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#main-content)

    - [Reconciling Service Usage to your PSA](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#reconciling-service-usage-to-your-psa)
    - [Auto-Reconcillation](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#auto-reconcillation)
    - [Settings and Features](https://kb.mspcentric.io/dnsfilter/billing-reconciliation?hsLang=en#settings-and-features)
- [FAQs and Resources](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#main-content)

    - [FAQs](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#faqs)
    - [Troubleshooting](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#troubleshooting)
    - [Other Resources](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#other-resources)
    - [PSA Service Bundle Contract Management](https://kb.mspcentric.io/dnsfilter/faqs-and-resources?hsLang=en#psa-service-bundle-contract-management)

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