Settings and Features
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      Multi-user Account Access

      Find out more about adding secondary users to your account.

      Multi-user access

      1. Multi-user access 
      2. Adding secondary users
      3. Removing secondary users

       

      Multi-user access:

      Multi-user enables you to add other members of your team to handle tasks. Additional users will have the same abilities and functions as the main account holder, with two exceptions.

      One, they can not add or remove other users, and two, they can not update the account status or details. 

      All actions these users take in the tool are also logged in the activity log for reference. 


      Adding secondary users: 

      1. To invite users to your account, reach out to your support team and request that the users be added along with the email address associated with their account.  
      2. Once they receive an invite, they can log in and use the tool the same as an original user.

      Removing Secondary Users: 

      1. Contact your support team, provide the email addresses of the users to be removed, and wait for confirmation.  Once removed, if they attempt to log in, they will receive an error.